Pensions Insight

Subscribe to Pensions Insight

Welcome to the subscriptions homepage for Pensions Insight.

”If you only have time to read one pensions magazine then make sure it’s Pensions Insight”

If you are overloaded with pensions information then you need Pensions Insight – the new magazine that helps you get to grips quickly with all that matters in pensions each month. Designed to help you cut down on the information sources you need, it will reduce the time you need to spend reading and researching for work. Save yourself some time and money with your own subscription.

What does your annual subscription give you?

• 12 issues of a unique blend of news digests and authoritative analysis that will keep you on top of what’s happening in the pensions industry every month
• A single source of information that gives you the bigger picture: how capital markets, economics and politics impact pension schemes
• A comprehensive summary, review and analysis of the month’s key developments and a briefing for the month ahead
• Daily updates at www.pensions-insight.co.uk bringing you the headlines and stories

Current Subscription Offer

Subscribe to Pensions Insight today and you’ll also receive your own copy of Harriman’s Financial Dictionary for FREE.

Harriman’s is a comprehensive financial and investment dictionary that is essential reference for anyone involved in the financial industry, Over 2,600 financial terms and acronyms, covering stock options, futures and capital markets. Completely cross-referenced and includes addresses of relevant websites.

To subscribe now click here

Current Subscription Rates

About Pensions Insight… the end to pensions information overload!

After months of research into the reading habits of pensions managers and professional advisers, it became clear there was a need for a single source of information that rounds up the key events in pensions, and explains what they mean.

Customer Services
Pensions Insight is committed to looking after our customers and is here to help you with any queries you may have as current or new subscriber.

Our Customer Services section provides you with answers to Frequently Asked Questions or alternatively you can click on one of the links below to manage your subscription:

You can also reach a member of our customer service team by calling 0845 313 7557 for UK enquires or +44 1204 770362 for international enquiries, or by sending your enquiry to customerservice.nsm@optimabiz.co.uk

Frequently Asked Questions

To help you find answers to your Subscription questions, please click on the relevant section below.

Q: Who do I contact if I have a question about my subscription?

Q: Where can I find my subscription number?

Q: How can I change the contact details for my subscription?

Q: I am missing a copy of the magazine, how do I claim this?

Q: How can I order a back issue?

Q. What is the usual reply time to an email regarding an online information query?

Q. How do I unsubscribe from my email alerts?

Q. What are the usual business hours of this service?

Subscription

Q: What is included in my subscription?

Q: What are the current subscription rates?

Q: How can I pay for my subscription?

Q: What will appear on my credit card statement for my subscription?

Q: When will my subscription start and finish?

Q: How do I confirm my expiry date?

Q: Will I be reminded before my subscription expires?

Security

Q: Is your online payment facility secure?

Q: Will my credit card information be stored by you?

Cancellations and Refunds

Q: How do I cancel my subscription?

Privacy

Q: What precautions are taken to secure my privacy?

Editorial

Q: Who should I contact if I have a question about the editorial content of Pensions Insight?

Q: Where should I send press releases?

Customer Service

1. Who do I contact if I have a question about my subscription?
If you have any questions regarding your subscription, please contact us using the details below:

Email: newsquestsubs@optimabiz.co.uk
Customer Services
Pensions Insight
Unit 12-13
Cranleigh Gardens Industrial Estate
Southall, UB1 2DB
United Kingdom

Telephone: 0845 313 7557 (UK), +44 1204 770 362 (outside the UK)
Fax: 0845 313 7558 (UK), +44 208 8606 7441 (outside the UK)
Please be sure to include your name, subscription number and magazine title to allow us to quickly retrieve your subscription details.

2. Where can I find my subscription number?
Your subscription number will be a code that begins with the first letter of your surname followed by a six-digit number that appears on the address label of your print copy. It can also be found on your invoice and receipt.

3. How can I change the contact details for my subscription?
We require all contact detail changes, including individual names and email address changes, to be submitted in writing. You can do this via email, fax or by post. Our contact details are as follows:

Email: newsquestsubs@optimabiz.co.uk
Fax: 0845 313 7558 (UK), +44 208 8606 7441 (outside the UK)

Customer Services
Pensions Insight
Unit 12-13
Cranleigh Gardens Industrial Estate
Southall, UB1 2DB
United Kingdom

Please state the old address and the new address and most importantly the subscription number to allow us to retrieve and change your details.

4. I am missing a copy of the magazine, how do I claim this?
Please email our Customer Services department, stating the subscription number, magazine and the cover date of the issue you are missing and we will investigate.


5. How can I order a back issue?
If you wish to purchase a past issue of the magazine, please email our Customer Services team or phone 0845 313 7557 (UK) or +44 1204 770 362 (outside the UK).

6. What is the usual reply time to an email regarding an online information query?
Your online information query is dealt with straightaway and you should receive a response within 24 hours.

7. How do I unsubscribe from my email alerts?
To unsubscribe from your email alerts, you will need to log into your account, you can do this by clicking on the Email Alert link on the top navigation bar of the website or by clicking on the manage your email newsletter preferences link on an email alert you have received from the website. Once you have accessed your account, ensure all boxes are un-ticked within the email alert options, and click on submit to save your changes.

8. What are the usual business hours of the customer service department?
The usual business hours of this service are 8.30am to 5.30pm GMT+1.

Subscription

9. What is included in my annual subscription?

12 issues of Pensions Insight including delivery

10. What are the current subscription rates?
Please click here for details of subscription rates or call our Customer Services team on 0845 313 7557 (UK) or +44 208 8606 7506 (outside the UK).

11. How can I pay for my subscription?
You can pay for your subscription online by credit card (Visa, Mastercard, American Express) or by requesting an invoice be sent to your company. Alternatively you can send a cheque by post to our Customer Services team at the address below. Please make cheques payable to “Newsquest Specialist Media” and include your order form. Your invoice will state payment options, including details of cheque and bank transfers. Online access will only be granted upon receipt of payment, so for immediate access, please pay by credit card.

Send cheques to:

Customer Services
Pensions Insight
Unit 12-13
Cranleigh Gardens Industrial Estate
Southall, UB1 2DB
United Kingdom

12. What will appear on my credit card statement for my subscription?
If payment is taken online your statement will have the reference – “Newsquest Specialist Media Ltd”
For payments made to an Agency please contact the Agency directly.

13. When will my subscription start and finish?
This information can be found on your receipt. Alternatively please contact Customer Services.

14. How do I confirm my expiry date?
This can be found on your receipt, which will state the period of your subscription. You will have received a written receipt by post after your payment has been processed. Alternatively, please contact Customer Services quoting your subscription number and the full name of the subscriber and we will be able to confirm this.

15. Will I be reminded before my subscription expires?
You will be reminded by emails and by post when your account is due for renewal to ensure there is no lapse in service.

Security

16. Is your online payment facility secure?
Our credit card payments are processed online using Datacash, who use state-of-the-art security tools and techniques to ensure that your online payment is completely secure. When you enter your credit or debit card details, a secure link is set up between your browser and Datacash. If you would like more information, please visit www.datacash.com.
17. Will my credit card information be stored by Newsquest Specialist Media?
We store credit card details in an encrypted form captured through our website. We do this so we have the ability to trace any bank queries when credit cards numbers are our only point of reference. Credit Cards are processed online through Datacash.

Cancellations and Refunds

18. How do I cancel my subscription?
We require all cancellations to be submitted in writing. This can be via email, fax or by post. Please email our Customer Services team stating the unique reader code, name and address of the subscriber. It would help us improve the quality of the product if you could tell us why you are cancelling – please feel free to share. Any remaining monies on the subscription will be refunded back to the payee.

19. What terms and conditions apply to my use of the service?
Please click here to view our terms and conditions.

Privacy

20. What precautions are taken to secure my privacy?
Newsquest Specialist Media is committed to your privacy. Please click here to read our privacy policy.

Editorial

21. Who should I contact if I have a question about the editorial content of Pensions Insight?
We welcome comments from our readers - please contact us at Bob.campion@pensions-insight.co.uk

22. Where should I send press releases?
Please send press releases to bob.campion@pensions-insight.co.uk
They will then be forwarded to the relevant journalist.