At a time when consumers are more in need of guidance than ever, it seems odd to hear that the 300 Department for Work & Pensions staff who have been trained in Pension Wise have never been used. Doesn’t strike me as the most efficient use of resources, but perhaps there’s just no demand.

Representatives of Pension Wise who were on the Pensions Awareness bus said they’d seen more people on the bus than in the normal course of things.

Scottish Widows took 80,000 calls in the first two weeks of pensions freedoms whereas Pension Wise consider four calls (set up on the bus) as a win…